The Consumer Protection Division protects Mississippians from unfair, anticompetitive, and deceptive business practices that harm our community. The Division’s efforts include protecting consumer privacy and advocacy against illegal robocalls, and, following our 2012 National Mortgage Settlement, the Division has continued to serve as a liaison between mortgage companies and borrowers having difficulty with their mortgages. The Division partners with other attorneys general, the private bar, federal enforcers, and Mississippi businesses, and our attorneys civilly enforce the Mississippi Consumer Protection Act, Mississippi antitrust statutes, the Mississippi data breach notification statute, and other laws such as the federal Fair Debt Collection Practices Act in order to protect Mississippians. The Division also carries out the Attorney General’s statutory duties before the Mississippi Public Service Commission and monitors issues that come before the Commission, which may impact Mississippi consumers.
Crystal Utley Secoy,
Crystal Utley Secoy is the Director of the Mississippi Attorney General’s Consumer Protection Division. Crystal leads and participates in civil investigations and litigation relating to unfair and deceptive business practices, including privacy and antitrust, in conjunction with other attorneys general and federal agencies. She previously advised the Attorney General’s Office on policy issues and served as Legislative Liaison. Crystal is a certified Information Privacy Professional and a member of the International Association of Privacy Professionals.
Prior to joining the Attorney General’s Office, Crystal served as Pro Bono Counsel for the Mississippi Center for Justice for four years where she received the Spirit of Service Award from the Corporation for National and Community Service and awards from Governor Haley Barbour and the American Red Cross. Lastly, Crystal practiced law in Charleston, South Carolina before returning home to Mississippi to coordinate Katrina-related legal aid and pro bono for MCJ in 2006. She obtained an International Business Degree from the College of Charleston and her J.D. from the Mississippi College School of Law.
Crystal is a lector and litanist at Saint Andrew’s Episcopal Cathedral and serves on the Cathedral’s Children and Youth Commission and Parish Life Commission.