AG Hood Reminds Storm Victims of Model Home Repair Contract Available

April 19, 2019

Following a deadly outbreak of multiple tornadoes across the state recently, Attorney General Jim Hood is reminding Mississippians who suffered property damage as a result of the storms to be on alert for tree cutters and home repair contractors who may be scammers.

“Unfortunately, this is a problem after some storms. Most contractors are there to help, but I want to remind Mississippians of steps they can take to prevent themselves from being scammed by fly-by-night repair people,” General Hood said. “Our office has created a guide that outlines the exact questions to ask when seeking clean up and repairs so that storm victims have one less thing to worry about during this process. Our investigators are in these affected areas providing standard form home repair contracts to make sure that people do not fall victim.”

Here are some tips to protect you and your loved ones from fraudulent tree cutters, roofers, contractors, and others:

  • Verify that the company you are considering is insured. Ask for a copy of the certificate of insurance.
  • Do your research. Contact our Consumer Protection Division or the Better Business Bureau of Mississippi to see if they have complaints against the company. Ask for several local references and make sure to follow through on checking them. Look online at reviews of their work.
  • Take time to shop around and be suspicious of any price that seems unusually high or low. Get written estimates from more than one company, and check with friends or family who’ve had tree work done recently to see what they paid and who they recommend.
  • Ask how the job will be done and if they will perform the work according to industry standards. For tree removal services, pay attention to the “lingo” such as “topping a tree,” “lion’s-tailing” or “using climbing spikes to prune a tree.” Sometimes these techniques will be presented as a way to save money by removing more of the tree at one time; however, these practices can injure or kill trees, and trees pruned by one of these methods usually requires more expensive restoration work in the future in order to save it.
  • Ask about post-job clean up and debris removal. Before the job is started, ask if the company will remove the tree, damaged roof, or other items from your property as well. If you don’t, it could lead to you having to also pay for debris removal.

More information on home repair fraud can be found in our online guide, “Consumer Tips for Storm Victims.”

If home repair fraud is suspected, contact the AG’s Consumer Protection Division at (601) 359-4230 or (800) 281-4418. You may also email concerns to aginfo@ago.state.ms.us

 

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