Military Service Personnel and Families

Consumer Protection Information for Military Personnel and Their Families

Men and Women of our Armed Forces,

Many merchants who operate near our military installations provide quality services and products. They take pride in serving their military customers and treat them fairly.

Unfortunately, some merchants who cater to military customers do not always operate their businesses fairly. They may see young men and women in uniform, some living away from home for the first time or receiving their first steady paycheck, as targets to be exploited. Scam artists also try to take advantage of military personnel and families.

At the Mississippi Attorney General’s office, our Consumer Protection Division works to protect you from unlawful business practices. If you feel that you have been wronged, you can file a complaint with us and we’ll work to resolve it. If we find a pattern of illegal business practices, we can enforce the law on behalf of all Mississippi consumers. While we can’t represent you in a private legal case, we may be able to help if you didn’t get what you paid for or were tricked into a bad deal.

You can file a complaint with our office by downloading our Consumer Complaint Form HEREor calling 1-800-281-4418 toll-free within Mississippi to request a complaint form. (From outside Mississippi, call (601) 359-4230)

Filing a complaint will not have an effect on your military record, and we will not communicate with your chain of command unless you request us to do so.

Military deployments are particularly stressful for families and financial worries can add to your stress. While you’re overseas, you may be more vulnerable to certain scams like identity theft. Click HERE for a list of resources including how to get your financial affairs in order and how to take steps to protect your credit. Visit www.agjimhood.com for more information about a wide variety of consumer issues.

Thank you for serving in the armed forces. While you work to protect our nation, my office is working to protect you and all Mississippians from frauds, scams, and illegitimate business practices.

If you have a problem that we might be able to help you solve, please don’t hesitate to contact us.

JIM HOOD

MISSISSIPPI ATTORNEY GENERAL