AG Hood Warns Consumers of Scam Websites Posing as Equifax

September 25, 2017

Attorney General Jim Hood is warning consumers to use extra caution when accessing information telling them if they have been impacted by the recent Equifax data breach.

“Consumers should make sure that they are accessing the correct website through the correct Equifax link,” said General Hood. “We have seen links being shared that are scams, and we want to prevent consumers from having more damage done to their personal information.”

The correct link to use to check on potential impact through this breach is www.equifaxsecurity2017.com. It is a properly registered site; however, scammers are producing hundreds of websites very similar to this link that are not legitimate, with new ones continually popping up. Shortly after Equifax established its legitimate website, other domains were registered, tricking consumers into using fraudulent websites and putting their personal information at additional risk. In this instance, websites can be verified by accessing it directly from the Equifax site and by not clicking embedded links in emails or other websites.

“It’s a shame that scammers are giving consumers a double whammy after they’ve already been breached,” said General Hood. “Our office has joined other states in investigating Equifax and the causes of this breach in order to protect consumers and their confidential information.”

Equifax has reported the incident potentially impacted the personal information of 143 million U.S. consumers, including 1,299,254 Mississippians. The information that was stolen primarily includes names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. In addition, credit card numbers for approximately 209,000 U.S. consumers, and certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers, were accessed. Equifax also identified unauthorized access to limited personal information for certain U.K. and Canadian residents and is working with regulators in those countries.

Equifax is offering a free service to consumers called TrustedID Premier through the website previously listed, which will provide complimentary services such as credit file monitoring and identity theft protection. Consumers should also take steps to place security freezes on their accounts.

To place a security freeze, contact each of the nationwide credit reporting companies and supply your name, address, date of birth, Social Security number, and other personal information. There may be a fee with companies other than Equifax; however, General Hood has asked that Equifax reimburse consumers for these fees, which range from $5 to $10. After receiving your freeze request, each credit reporting company will send you a confirmation letter containing a unique PIN (personal identification number) or password. Keep the PIN or password in a safe place. You will need it if you choose to lift the freeze.

The following information is from Equifax for those who enact a security freeze:

  • If consumers request a security freeze online: Consumers may place, temporarily lift, or remove a security freeze to an Equifax Credit File by going to http://www.equifax.com/CreditReportAssistance/?/CreditReportAssistance.
    Equifax does not currently email or mail the individual 10-digit PIN to consumers. It is available on the screen, and the consumer is asked to print the PIN from the screen. The Equifax technology team is aware of some limited situations in which consumers are unable to view their PINs. It has been determined that this is caused by users’ browser settings. Equifax is working on a fix for this issue. In the meantime, Equifax is displaying a phone number that consumers may call to receive a PIN.
  • If consumers request a security freeze over the phone or via U.S. Mail: Equifax will mail consumers their individual, 10-digit PIN at the address on file.
  • Refunds for recently placed credit freezes: Equifax intends to automatically refund consumers who used credit cards to place a security freeze on their Equifax credit file starting at 5:00 PM EST on Thursday, Sept. 7, 2017. Equifax is also planning to refund consumers who paid by check or money order, but the company is still finalizing the details of executing those refunds.
  • Requesting a new PIN: Consumers who have older PINs and wish to receive a new one can call (866) 349-5191 to speak to a live agent; provide identity verification information; and receive a replacement PIN.

To place a security freeze with each of the other nationwide credit reporting companies, consumers should contact:

 

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